Ecosyste.ms: Issues

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GitHub / zammad/zammad issues and pull requests

#5306 - Elasticsearch: Too many buckets [Docker-compose]

Issue - State: closed - Opened by merlinwoff 3 months ago - 2 comments
Labels: question

#5305 - Maintenance: Fix github actions that invoke docker compose.

Pull Request - State: closed - Opened by mgruner 3 months ago

#5303 - Variables in text modules don't work within links

Issue - State: closed - Opened by herzkerl 3 months ago - 3 comments
Labels: question

#5302 - Microsoft 365 channel does not work while trying to send email after password change

Issue - State: closed - Opened by javlin69 3 months ago - 1 comment
Labels: question

#5301 - Group hierarchy is not shown while creating a new ticket as a customer

Issue - State: closed - Opened by manuelwal 3 months ago
Labels: bug, verified, ticket: create

#5300 - Configuration of LDAP loads forever

Issue - State: closed - Opened by mueller-ma 3 months ago - 7 comments
Labels: can't reproduce

#5299 - Popup message is not translated

Issue - State: closed - Opened by YetAnotherGerrit 3 months ago - 2 comments
Labels: bug, verified, localization

#5298 - Created trigger can not be edited

Issue - State: closed - Opened by Bozo0511 3 months ago
Labels: bug, trigger, verified, prioritised by payment

#5297 - Empty attachments after download

Issue - State: closed - Opened by GoliathLabs 3 months ago - 4 comments
Labels: question

#5296 - External Data Sources Not Loading when Creating New Ticket - Works After Ticket Created & in Preview

Issue - State: closed - Opened by kylebial0 3 months ago - 2 comments
Labels: waiting for feedback, needs verification

#5295 - Allow pointer events on input:readonly fields to make it copy-/selectable

Pull Request - State: closed - Opened by binsky08 3 months ago - 1 comment

#5293 - The navigation arrows randomly disappear while I switch from one ticket to another within an overview.

Issue - State: closed - Opened by kingmanfri 3 months ago - 12 comments
Labels: waiting for feedback, needs verification

#5292 - Fix popover avatar click event for touch devices

Pull Request - State: closed - Opened by binsky08 3 months ago - 1 comment

#5291 - Fix deletion of mails successfully filtered by postmaster

Pull Request - State: closed - Opened by binsky08 3 months ago - 1 comment

#5290 - Add last_close_at field to the downloadable integrated reporting excel sheet

Pull Request - State: closed - Opened by binsky08 3 months ago - 1 comment

#5289 - Empty SMS are not allowed

Issue - State: closed - Opened by MrGeneration 3 months ago - 2 comments
Labels: bug, channel, verified

#5288 - Show reply all button when cc

Pull Request - State: open - Opened by nicktencate 3 months ago

#5287 - "Same Subject & References" follow-up detection only works with "RE: some subject" but not with "FWD: some subject"

Issue - State: closed - Opened by martini 3 months ago
Labels: bug, verified, prioritised by payment

#5286 - Conflict with the extended follow-up detection - which cannot be deactivated

Issue - State: closed - Opened by martini 3 months ago - 5 comments
Labels: bug, verified, prioritised by payment, mail processing

#5285 - Webhook payload doesn't contain information about target ticket when merging

Issue - State: closed - Opened by herzkerl 3 months ago - 5 comments
Labels: question

#5284 - Reminder to press "Add" when adding a new group to a user

Issue - State: closed - Opened by MoritzKlasen 3 months ago - 7 comments
Labels: UX/UI, verified, prioritised by payment

#5269 - Several problems with postinstall script's function `enforce_redis ()`

Issue - State: closed - Opened by t-shehab 4 months ago - 2 comments
Labels: bug, verified, prioritised by payment, install

#5262 - LDAP Monitoring error message missleading

Issue - State: closed - Opened by MrGeneration 4 months ago - 2 comments
Labels: can't reproduce

#5261 - Make errors on mail sending failures more readable

Issue - State: closed - Opened by Suhopoljac 4 months ago - 8 comments
Labels: bug, UX/UI, verified, prioritised by payment, frontend

#5256 - Inconsistent agent notification behaviour between action and time event trigger

Issue - State: open - Opened by YetAnotherGerrit 4 months ago - 4 comments
Labels: bug, verified, prioritised by payment

#5255 - Fixed 209 in the feature requests in the forum

Pull Request - State: open - Opened by MauritzFunke 4 months ago - 4 comments

#5249 - Bad data serialization for JSON database columns

Issue - State: closed - Opened by chrismoeller 4 months ago - 8 comments
Labels: bug, verified, smime

#5248 - occasional pg type mismatch when sending emails

Issue - State: closed - Opened by yogo1212 4 months ago - 5 comments
Labels: waiting for feedback, needs verification

#5247 - Zammad package update fails when there’s also a Postgres update

Issue - State: open - Opened by itkfm 4 months ago - 12 comments
Labels: question

#5241 - "Set to internal/public" switch displayed differently before and after creating an article

Issue - State: closed - Opened by Suhopoljac 5 months ago - 2 comments
Labels: works as designed / wontfix, UX/UI

#5240 - Incorrect log message for recursive trigger not executed; no information about not executed trigger on frontend UI

Issue - State: open - Opened by t-shehab 5 months ago - 1 comment
Labels: bug, trigger, verified, prioritised by payment, frontend, history

#5233 - Placetel Integration does not end the call

Issue - State: closed - Opened by Bozo0511 5 months ago
Labels: bug, verified, prioritised by payment

#5232 - Group selection not possible for (new) customer when creating tickets via web

Issue - State: closed - Opened by MarkusHeld 5 months ago - 5 comments
Labels: bug, channel, can't reproduce, prioritised by payment

#5230 - Wrong tooltip and deletable action in Postmaster-Filter

Issue - State: open - Opened by Dennis1993 5 months ago
Labels: bug, verified, postmaster filter

#5224 - WhatsApp Feedback - 24h Window Reminder Message / Emoji-Reactions

Issue - State: closed - Opened by Mirtaaa 5 months ago
Labels: enhancement, admin area, ticket, whatsapp

#5223 - Translators can destroy the whole UI by wrong format translations

Issue - State: closed - Opened by rolfschmidt 5 months ago - 14 comments
Labels: bug, verified, prioritised by payment, localization

#5221 - Cannot create ticket if ticket attribute called "scope" is used

Issue - State: closed - Opened by YetAnotherGerrit 5 months ago - 3 comments
Labels: bug, verified, object manager attribute

#5218 - Teams Predefined and custom webhook not working in Zammad 6.3.1 deployed with Helm template

Issue - State: closed - Opened by afloquet 5 months ago - 7 comments
Labels: bug, translation, verified, localization

#5213 - WhatsApp admin interface endless loop

Issue - State: open - Opened by rolfschmidt 5 months ago - 1 comment
Labels: bug, admin area, verified, prioritised by payment, performance

#5209 - Customers reply to tickets assigned to deactivated groups --> no agents can see/work on them

Issue - State: open - Opened by byPARSE 5 months ago - 2 comments
Labels: bug, admin area, trigger, notification, ticket, verified, mail processing

#5206 - Tags are not visible in the admin interface under Admin > Manage > Tags

Issue - State: closed - Opened by Bozo0511 5 months ago - 2 comments
Labels: bug, admin area, verified, prioritised by payment

#5204 - Object custom attributes - Bad render on admin

Issue - State: closed - Opened by AnaelMobilia 5 months ago - 1 comment
Labels: bug, verified, object manager attribute, form

#5202 - Translation - Not translated string

Issue - State: closed - Opened by AnaelMobilia 5 months ago - 1 comment
Labels: bug, verified, knowledge base, good first issue, localization

#5201 - Triggers and schedulers continue to send mails, even if an inactive mailbox is used for this purpose

Issue - State: closed - Opened by Suhopoljac 5 months ago - 2 comments
Labels: bug, trigger, verified, prioritised by payment, scheduler

#5195 - Malformed client_id in Google OAuth

Issue - State: closed - Opened by yaakovfeldman 5 months ago - 3 comments
Labels: can't reproduce

#5192 - Intermittent loss of emails, without any error/warnings. (No ticket being created)

Issue - State: closed - Opened by DennisGlindhart 6 months ago - 5 comments
Labels: can't reproduce

#5191 - Error when merging tickets in Zammad, if the default name for the status "merged" was changed.

Issue - State: open - Opened by MarkusHeld 6 months ago - 16 comments
Labels: bug, ticket, verified, prioritised by payment, ticket: actions, ticket: state

#5188 - Gradual memory consumption increase (zammad worker and zammad scheduler)

Issue - State: closed - Opened by V-Legendre 6 months ago - 2 comments
Labels: waiting for feedback, needs verification

#5187 - Updated by information gets overwritten by handling of 'Sent' event in a WhatsApp Business ticket

Issue - State: closed - Opened by fliebe92 6 months ago - 1 comment
Labels: bug, channel, ticket, verified, ticket: actions, whatsapp

#5185 - Line break is removed when inserting a text module above an existing text.

Issue - State: closed - Opened by MarkusHeld 6 months ago - 2 comments
Labels: bug, UX/UI, verified, prioritised by payment, text modules, text editor

#5179 - database.yml is in the wrong location for docker containers

Issue - State: closed - Opened by JasperE84 6 months ago - 23 comments
Labels: needs verification

#5177 - SLA update time overrules ticket escalation if first response is higher

Issue - State: open - Opened by MrGeneration 6 months ago
Labels: bug, verified

#5176 - Report-Profile non-functional with organization is current users organization

Issue - State: open - Opened by MrGeneration 6 months ago - 2 comments
Labels: bug, reporting, verified, prioritised by payment

#5172 - Read only Ticket attribute can not be copied properly

Issue - State: closed - Opened by Bozo0511 6 months ago - 1 comment
Labels: bug, verified, prioritised by payment

#5170 - PGP: Mail response to existing ticket creates new ticket

Issue - State: open - Opened by sduehr 6 months ago - 2 comments
Labels: bug, verified, pgp

#5164 - Duplicate articles created when sending multiple pictures over WhatsApp

Issue - State: closed - Opened by Mirtaaa 6 months ago - 2 comments
Labels: bug, channel, ticket, verified, whatsapp

#5163 - Display Issue - empty article and missing picture when sending multiple pictures over WhatsApp to Zammad

Issue - State: closed - Opened by Mirtaaa 6 months ago - 3 comments
Labels: bug, channel, ticket, verified, whatsapp

#5161 - Zammad expects hard coded content from Zammad-Image-Service

Issue - State: open - Opened by MrGeneration 6 months ago - 1 comment
Labels: bug, verified

#5158 - Download from integrated reporting: Missing criteria: last_close_at

Issue - State: closed - Opened by cautopartes 6 months ago
Labels: bug, reporting, prioritised by payment

#5146 - Created Status is not working Properly

Issue - State: open - Opened by Bozo0511 7 months ago - 4 comments
Labels: bug, verified, prioritised by payment, ticket: create, ticket: state

#5135 - Subscribe/Unsubscribe from Multiple Tickets at once

Issue - State: closed - Opened by Mirtaaa 7 months ago - 2 comments
Labels: enhancement, ticket, bulk

#5130 - Agent name is unintentionally exposed when forwarding with quote of own agent article

Issue - State: open - Opened by ChibangLW 7 months ago - 2 comments
Labels: bug, UX/UI, verified, prioritised by payment, frontend, data privacy

#5127 - SMTP fails if port is in fqdn

Issue - State: open - Opened by ssendev 7 months ago - 5 comments
Labels: needs verification

#5125 - The usage of text modules removes one row beneath the text module

Issue - State: closed - Opened by Bozo0511 7 months ago - 3 comments
Labels: bug, ticket, verified, prioritised by payment, text modules

#5119 - User organization change update all tickets to the main organization and not only 100

Issue - State: open - Opened by rolfschmidt 7 months ago - 5 comments
Labels: bug, ticket, verified, prioritised by payment, specification required, organization

#5090 - Freshdesk import interrupted

Issue - State: closed - Opened by mvbonin-CORE 8 months ago - 10 comments
Labels: waiting for feedback, needs verification

#5077 - Admin - "Berichts-Profile" - doesn't save more than 6 specific users

Issue - State: closed - Opened by K-4000 8 months ago - 2 comments
Labels: waiting for feedback, needs verification

#5074 - Bad quote parsing in reply

Issue - State: closed - Opened by sachaz 8 months ago - 2 comments
Labels: can't reproduce

#5062 - External Database field changes ticket without action

Issue - State: open - Opened by spaxxilein 9 months ago - 3 comments
Labels: bug, verified, prioritised by payment, object manager attribute, ticket: actions

#5058 - Group Permissions: Limit users to posting interally

Pull Request - State: open - Opened by tyler-wright 9 months ago - 4 comments

#5051 - Ticket sends reminder although status "open"

Issue - State: closed - Opened by WWoodpecker 9 months ago - 1 comment
Labels: needs verification

#5049 - Unprocessable mails that also match a `PostmasterFilter` with the action `{"x-zammad-ignore"=>{"value"=>true}` don't get deleted upon reprocessing

Issue - State: closed - Opened by t-shehab 9 months ago
Labels: bug, verified, prioritised by payment, mail processing, postmaster filter

#5045 - Active flag of Knowledgebase superseeds Settings kb_active and kb_active_publicly

Issue - State: open - Opened by MrGeneration 9 months ago - 5 comments
Labels: bug, verified, knowledge base

#5043 - Online notifications not being send for old users

Issue - State: closed - Opened by ToolingModus 9 months ago - 2 comments
Labels: waiting for feedback, needs verification

#5040 - How to upgrade zammad from 5.3.1-6 to 6.2

Issue - State: closed - Opened by levanluu 9 months ago - 13 comments
Labels: waiting for feedback, needs verification

#5028 - Mandatory-asterisk is missing for body attribute

Issue - State: closed - Opened by YetAnotherGerrit 10 months ago - 3 comments
Labels: wontfix in old desktop-app

#5024 - PostmasterFilters must not allow adding perform settings which are empty / nil

Issue - State: open - Opened by MrGeneration 10 months ago
Labels: bug, verified, prioritised by payment, mail processing, postmaster filter

#5023 - Email Forwarding fails on special character combination .../ in Subject/Text

Issue - State: closed - Opened by mariowenigQP 10 months ago - 2 comments
Labels: waiting for feedback, needs verification

#5020 - Add user-“status” to scheduler-conditions

Issue - State: closed - Opened by YetAnotherGerrit 10 months ago - 2 comments
Labels: enhancement, VoteCon

#5016 - Custom title in chat-no-jquery.min.js not working

Issue - State: open - Opened by jonnitto 10 months ago - 10 comments
Labels: needs verification

#5015 - Gitlab/Github UI loses links when they are renamed

Issue - State: closed - Opened by Suhopoljac 10 months ago - 1 comment
Labels: bug, verified, integration, prioritised by payment

#5009 - No possibility to set the base DN manually in LDAP configuration with Placetel

Issue - State: open - Opened by MarkusHeld 10 months ago - 5 comments
Labels: bug, LDAP, verified, prioritised by payment

#5007 - Drop down empty in ticket issued by agent

Issue - State: closed - Opened by mbaydoun 10 months ago - 2 comments
Labels: waiting for feedback, needs verification

#4998 - ObjectAttribute of type Date is displayed one day off when client computer's timezone changes

Issue - State: closed - Opened by t-shehab 10 months ago
Labels: bug, verified, prioritised by payment, frontend, object manager attribute, localization

#4997 - OpenID Connect

Issue - State: open - Opened by Mirtaaa 10 months ago - 1 comment
Labels: enhancement, authentication

#4991 - undefinied method "store_hash" on avatar delete

Issue - State: closed - Opened by Dennis1993 11 months ago - 2 comments
Labels: can't reproduce

#4971 - Chat still tracks visitors page changes after agent closed connection

Issue - State: open - Opened by MrGeneration 11 months ago
Labels: bug, chat, verified

#4970 - Chat function allows requesting to chat with no "active chat agents"

Issue - State: open - Opened by MrGeneration 11 months ago
Labels: bug, chat, verified

#4965 - Wrong follow-up detection with forwarded emails without "Fwd"

Issue - State: closed - Opened by cautopartes 11 months ago - 2 comments
Labels: duplicate

#4963 - Error 500 or 422 after enabling 2FA on existing user

Issue - State: closed - Opened by giuseppe4 11 months ago - 11 comments
Labels: can't reproduce

#4949 - Push notifications group filtering does not update without refresh

Issue - State: open - Opened by Stubenhocker1399 12 months ago - 4 comments
Labels: needs verification

#4945 - Prevent user creation via Third Party Authentication

Issue - State: closed - Opened by Mirtaaa 12 months ago - 6 comments
Labels: enhancement, authentication

#4943 - User attributes mapping and role mapping with third-party authorization (e.g. SAML)

Issue - State: open - Opened by dominikklein 12 months ago - 7 comments
Labels: enhancement, SAML, third-party authorization

#4942 - User list does not filter user roles reabile in big environments

Issue - State: open - Opened by MrGeneration 12 months ago
Labels: bug, admin area, LDAP, prioritised by payment, user

#4939 - Third-Party login error message are not user friendly

Issue - State: open - Opened by MrGeneration 12 months ago - 1 comment
Labels: bug, authentication, verified

#4936 - "All Agents" wording in Triggers misleading

Issue - State: open - Opened by rolfschmidt 12 months ago
Labels: enhancement, trigger, verified

#4929 - Article author is replaced when splitting a ticket

Issue - State: open - Opened by YetAnotherGerrit about 1 year ago - 4 comments
Labels: bug, verified, prioritised by payment, ticket: create, ticket: actions

#4923 - Merging tickets does not merge the time accounting information

Issue - State: open - Opened by Suhopoljac about 1 year ago - 7 comments
Labels: enhancement, time accounting, verified, specification required, productivity