microsoftlearning/mb-230-dynamics365forcustomerservice issues and pull requests

#89 - Unable to find the specified environment (WWLLABnnn) in M00-Lab00-Step 02 of Task 2 – Access the Dynamics 365 application

Issue - State: open - Opened by KashifKhaan 7 days ago

#88 - Practice Lab – Entitlements and templates: All of the described settings need to be performed in the Customer Service admin center

Issue - State: open - Opened by RobertRybaric 4 months ago

#87 - Practice Lab – Routing cases: Record creation rules / Routing Rule Sets cannot be created from the Customer Service Hub anymore

Issue - State: open - Opened by RobertRybaric 4 months ago

#86 - Practice Lab – Queues: Queue creation not possible anymore in the Customer Service Hub

Issue - State: open - Opened by RobertRybaric 4 months ago

#85 - Previous lab data not cleared down

Issue - State: closed - Opened by julians1966 9 months ago - 1 comment

#84 - July 2023 update

Pull Request - State: closed - Opened by bpmoring over 1 year ago

#83 - MB-230T01-A Dynamics 365 for Customer Engagement for Customer Service Issue

Issue - State: closed - Opened by InstrovateSakshi250399 over 1 year ago - 3 comments

#82 - June2023 changeto demo

Pull Request - State: closed - Opened by anjenni over 1 year ago

#82 - June2023 changeto demo

Pull Request - State: closed - Opened by anjenni over 1 year ago

#81 - Practice Lab 11 – App profiles Broken steps

Issue - State: closed - Opened by ArturoBravo111 over 1 year ago - 2 comments

#80 - UI update has changed the location of the App profile manager in Lab 11 instructions

Issue - State: closed - Opened by SkillableBB over 1 year ago - 1 comment

#80 - UI update has changed the location of the App profile manager in Lab 11 instructions

Issue - State: closed - Opened by SkillableBB over 1 year ago - 1 comment

#79 - Update readme.md

Pull Request - State: closed - Opened by ephiax20 over 1 year ago

#79 - Update readme.md

Pull Request - State: closed - Opened by ephiax20 over 1 year ago

#78 - Practice Lab 12 - Customer Service Insights - incorrect instructions

Issue - State: closed - Opened by chaast over 1 year ago - 1 comment

#78 - Practice Lab 12 - Customer Service Insights - incorrect instructions

Issue - State: closed - Opened by chaast over 1 year ago - 1 comment

#77 - Practice Lab 11 - Agent collaboration - insufficient security role, preventing execution of steps

Issue - State: closed - Opened by chaast over 1 year ago - 2 comments

#76 - Practise Lab 11 - App profiles - requires mention in lab instructions to navigate to admin centre

Issue - State: closed - Opened by chaast over 1 year ago - 2 comments

#76 - Practise Lab 11 - App profiles - requires mention in lab instructions to navigate to admin centre

Issue - State: closed - Opened by chaast over 1 year ago - 2 comments

#75 - Practice lab 5 - Entitlements and SLAs - missing instructions

Issue - State: closed - Opened by chaast over 1 year ago - 1 comment

#75 - Practice lab 5 - Entitlements and SLAs - missing instructions

Issue - State: closed - Opened by chaast over 1 year ago - 1 comment

#74 - Practice Lab 4 - Routing cases - incorrect instructions

Issue - State: closed - Opened by chaast over 1 year ago - 1 comment

#74 - Practice Lab 4 - Routing cases - incorrect instructions

Issue - State: closed - Opened by chaast over 1 year ago - 1 comment

#73 - Practice Lab 1 - Creating cases - missing instructions

Issue - State: closed - Opened by chaast over 1 year ago - 3 comments

#73 - Practice Lab 1 - Creating cases - missing instructions

Issue - State: closed - Opened by chaast over 1 year ago - 3 comments

#72 - Not able to create bookable resource records that can be used as experts

Issue - State: closed - Opened by indiratechno over 1 year ago - 5 comments

#72 - Not able to create bookable resource records that can be used as experts

Issue - State: closed - Opened by indiratechno over 1 year ago - 5 comments

#71 - Configure SLA’s and KPI’s in Microsoft Dynamics 365 Customer Service

Issue - State: closed - Opened by indiratechno over 1 year ago - 2 comments

#71 - Configure SLA’s and KPI’s in Microsoft Dynamics 365 Customer Service

Issue - State: closed - Opened by indiratechno over 1 year ago - 2 comments

#70 - Update LAB[MB-230]_M01Lab03_Resolving_Cases.md

Pull Request - State: closed - Opened by MOC-Labs-Review over 1 year ago - 1 comment

#70 - Update LAB[MB-230]_M01Lab03_Resolving_Cases.md

Pull Request - State: closed - Opened by MOC-Labs-Review over 1 year ago - 1 comment

#69 - Instruction Dont match content Blocker

Issue - State: closed - Opened by Universo-Ap00 almost 2 years ago - 1 comment

#69 - Instruction Dont match content Blocker

Issue - State: closed - Opened by Universo-Ap00 almost 2 years ago - 1 comment

#68 - Update LAB[MB-230]_M06Lab02_App_Profile.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#68 - Update LAB[MB-230]_M06Lab02_App_Profile.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#67 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#67 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#66 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#66 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#65 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#65 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#64 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#64 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#63 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#63 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#62 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#62 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#61 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#61 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#60 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#60 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#59 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#59 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#58 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#58 - Update LAB[MB-230]_M02Lab01_Entitlements_and_Templates.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#57 - Update LAB[MB-230]_M01Lab04_Route_Cases.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#57 - Update LAB[MB-230]_M01Lab04_Route_Cases.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#56 - Update LAB[MB-230]_M01Lab01_Creating_Cases.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#56 - Update LAB[MB-230]_M01Lab01_Creating_Cases.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#55 - Update LAB[MB-230]_M00Lab00_Dynamics_365_Labs.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#55 - Update LAB[MB-230]_M00Lab00_Dynamics_365_Labs.md

Pull Request - State: closed - Opened by MOC-Labs-Review about 2 years ago - 1 comment

#54 - "Agent Collaboration" lab - new?

Issue - State: closed - Opened by TesterTesterson1004 about 2 years ago - 2 comments