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GitHub / django-helpdesk/django-helpdesk issues and pull requests

#1286 - Cannot add comment to ticket with custom fields

Issue - State: open - Opened by tissieres 15 days ago
Labels: bug

#1285 - Add custom sorting in get_datatable_context

Pull Request - State: closed - Opened by ezra-varady 22 days ago - 4 comments

#1282 - Fix due_date being overwritten by ticket update shortcuts

Pull Request - State: closed - Opened by mdesco-crgl about 1 month ago - 1 comment

#1281 - Taking a ticket resets due date

Issue - State: closed - Opened by mdesco-crgl about 1 month ago
Labels: bug

#1280 - Fix ticket ID matching across multiple queues

Pull Request - State: open - Opened by rachitpoudel101 about 1 month ago - 2 comments

#1278 - Fix the issue of the sidebar toggle not working on base.html

Pull Request - State: closed - Opened by Leggendario12 about 2 months ago - 2 comments

#1277 - Add follow-up creation and change tracking on ticket hold status

Pull Request - State: closed - Opened by bhargav1002 about 2 months ago - 2 comments

#1275 - Add priority filter to ticket list view and template

Pull Request - State: closed - Opened by bhargav1002 about 2 months ago

#1274 - feat: add saved queries list view page with run and delete support

Pull Request - State: closed - Opened by bhargav1002 about 2 months ago

#1273 - Fix correct priority class mapping for semantic styling

Pull Request - State: closed - Opened by bhargav1002 about 2 months ago

#1272 - CLEANUP breakup models.py

Pull Request - State: closed - Opened by DavidVadnais 2 months ago - 1 comment

#1271 - Code Cleaning: Break up models.py

Issue - State: closed - Opened by DavidVadnais 2 months ago - 4 comments
Labels: enhancement

#1270 - Make title length in form consistent with title length in model.

Pull Request - State: closed - Opened by kennedydane 2 months ago - 6 comments

#1269 - Fix markdown javascript injection prevention

Pull Request - State: closed - Opened by uhurusurfa 3 months ago

#1267 - Fix datatable default sort

Pull Request - State: closed - Opened by uhurusurfa 3 months ago

#1266 - Django 5 upgrade

Pull Request - State: closed - Opened by uhurusurfa 3 months ago - 1 comment

#1265 - Migrate to modern Python logger API

Pull Request - State: closed - Opened by emmanuel-ferdman 3 months ago - 1 comment

#1263 - Accessing gmail imap4

Issue - State: closed - Opened by kennedydane 3 months ago - 4 comments

#1262 - BUG: Limit title length in edit ticket form

Pull Request - State: closed - Opened by DavidVadnais 3 months ago - 3 comments

#1260 - #1259 - fix ticket_list sorting

Pull Request - State: closed - Opened by finnertysea 3 months ago - 5 comments

#1259 - ticket_list sorting behaviour is unexpected

Issue - State: closed - Opened by finnertysea 3 months ago - 2 comments
Labels: bug

#1258 - Email config

Pull Request - State: closed - Opened by PrM0d3rn 4 months ago

#1257 - smtp configuration for Deployment

Issue - State: closed - Opened by bithorson1 4 months ago - 3 comments
Labels: enhancement

#1256 - Fix ticket update page craash when uploading files with invalid extension

Pull Request - State: closed - Opened by uhurusurfa 4 months ago - 1 comment

#1255 - I want to send mail based on the each Queue's email address

Issue - State: closed - Opened by bithorson1 4 months ago - 7 comments
Labels: enhancement

#1252 - Formatting and linting fixes

Pull Request - State: closed - Opened by uhurusurfa 4 months ago - 1 comment

#1251 - Fix error when email does not create ticket

Pull Request - State: closed - Opened by uhurusurfa 4 months ago

#1250 - remove f841 from ruff ignore

Pull Request - State: closed - Opened by DavidVadnais 4 months ago - 5 comments

#1249 - Bug 1187 fix make check format

Pull Request - State: closed - Opened by DavidVadnais 4 months ago - 3 comments

#1248 - the template My Tickets is not very useful for projects with many tickets

Issue - State: closed - Opened by DavidVadnais 4 months ago - 5 comments
Labels: enhancement

#1246 - pinax-teams / allauth conflict prevents django-helpdesk installation

Issue - State: closed - Opened by Sarolta 5 months ago - 1 comment
Labels: bug, duplicate

#1245 - Enhancement sort tickets by last followup

Pull Request - State: closed - Opened by DavidVadnais 5 months ago - 9 comments

#1244 - CI pipeline cannot build the docker images

Issue - State: closed - Opened by timthelion 5 months ago - 5 comments
Labels: bug

#1243 - Sort tickets by most recent follow-up in the ticket_list template

Issue - State: closed - Opened by DavidVadnais 5 months ago - 2 comments
Labels: enhancement

#1242 - BUG-1230 standalone postgresql v12-->v13

Pull Request - State: closed - Opened by DavidVadnais 5 months ago - 7 comments

#1241 - Ticket query fixes

Pull Request - State: closed - Opened by uhurusurfa 5 months ago - 4 comments

#1240 - get_email has been terminated when the mailbox has a no content email

Issue - State: closed - Opened by Keeper000 5 months ago - 1 comment
Labels: bug

#1239 - BUG - Bug workflow ubuntu latest deprecated

Pull Request - State: closed - Opened by DavidVadnais 5 months ago - 1 comment

#1238 - Mah/sender info context

Pull Request - State: closed - Opened by ilikerobots 6 months ago - 1 comment

#1237 - Issue #1235 - Escalation only notify users

Pull Request - State: closed - Opened by DavidVadnais 6 months ago - 6 comments

#1236 - Signature / Closing for ticket update emails

Issue - State: closed - Opened by ilikerobots 6 months ago - 5 comments
Labels: enhancement

#1235 - In ticket escalation "notify only" option may be desired

Issue - State: closed - Opened by DavidVadnais 6 months ago - 1 comment
Labels: enhancement

#1234 - WIP: Removing filtering_or pending clarification

Pull Request - State: closed - Opened by DavidVadnais 6 months ago - 3 comments

#1233 - Fix for titles not updating

Pull Request - State: closed - Opened by DavidVadnais 6 months ago - 2 comments

#1232 - Fix for my-tickets div not appending to DOM

Pull Request - State: closed - Opened by DavidVadnais 6 months ago - 1 comment

#1231 - view my-tickets is not working from release v1.2.0 to v1.3.0

Issue - State: closed - Opened by DavidVadnais 6 months ago - 1 comment
Labels: bug

#1229 - Timezone aware exception

Issue - State: closed - Opened by indigo-jay 7 months ago - 2 comments
Labels: bug

#1228 - HELPDESK_PUBLIC_TICKET_DUE_DATE = None doesn't work as described

Issue - State: closed - Opened by indigo-jay 7 months ago - 4 comments
Labels: bug

#1224 - Docker build lacks of packaging python module

Issue - State: closed - Opened by feroda 7 months ago - 1 comment
Labels: bug

#1221 - Small bug fixes (ticket and followup title display, vote function)

Pull Request - State: closed - Opened by samsplunks 8 months ago - 3 comments

#1220 - Trivial refactor in settings.py about followup label

Issue - State: closed - Opened by buoncri 8 months ago - 2 comments
Labels: enhancement

#1217 - Can be used as api only?

Issue - State: closed - Opened by agaitan026 9 months ago - 1 comment
Labels: enhancement

#1213 - Refactor custom commands with modern syntax

Pull Request - State: closed - Opened by Benbb96 9 months ago - 1 comment
Labels: hacktoberfest-accepted

#1210 - Pyproject setup

Pull Request - State: closed - Opened by loydbanks 11 months ago - 2 comments

#1209 - feat: created workflow to deploy to CodeArtifact repo

Pull Request - State: closed - Opened by loydbanks 11 months ago

#1208 - Management commands that use option_list fail.

Issue - State: closed - Opened by samsplunks 11 months ago
Labels: bug

#1207 - DUPLICATE_STATUS Tickets moved to closed & resolved ones

Pull Request - State: closed - Opened by buoncri 11 months ago - 1 comment

#1206 - Text message notifications

Issue - State: closed - Opened by Cresskill 11 months ago

#1205 - Dashboard, open tickets assigned to you and Duplicate status

Issue - State: closed - Opened by buoncri 11 months ago - 3 comments
Labels: bug

#1204 - Update create_ticket.html

Pull Request - State: closed - Opened by vritika221 11 months ago - 1 comment

#1203 - Update upgrade.rst

Pull Request - State: closed - Opened by buoncri 11 months ago

#1201 - Add JSON extra_fields field to followup module

Pull Request - State: closed - Opened by timthelion 12 months ago

#1200 - dockerfile to newer version

Issue - State: closed - Opened by CameronNicolson 12 months ago - 1 comment
Labels: enhancement

#1199 - Test

Pull Request - State: closed - Opened by vineelreddy10 about 1 year ago - 1 comment

#1198 - Adding custom fields modifications in follow-ups

Pull Request - State: closed - Opened by samsplunks about 1 year ago - 2 comments

#1197 - Try to fix CI with new rust check

Pull Request - State: closed - Opened by Benbb96 about 1 year ago - 1 comment

#1195 - Add ci workflow for building standalone docker image

Pull Request - State: closed - Opened by timthelion about 1 year ago - 12 comments

#1194 - Moving python time_spent calculation to database aggregation

Pull Request - State: closed - Opened by samsplunks about 1 year ago - 1 comment

#1193 - delete_query view should be catching a "pk" field

Pull Request - State: closed - Opened by samsplunks about 1 year ago - 2 comments

#1192 - /admin/helpdesk/queue/ is timing out

Issue - State: closed - Opened by samsplunks about 1 year ago - 3 comments
Labels: bug

#1190 - Generated infrastructure model

Pull Request - State: open - Opened by Infra-Genie about 1 year ago

#1189 - Attachment enable setting

Pull Request - State: closed - Opened by jorge-leon about 1 year ago - 6 comments

#1187 - `make checkformat` fails with missing flake8 in fresh checkout.

Issue - State: closed - Opened by jorge-leon about 1 year ago - 2 comments
Labels: bug

#1186 - Uploading attachment with extension not in HELPDESK_VALID_EXTENSIONS raises error

Issue - State: closed - Opened by jorge-leon about 1 year ago - 3 comments
Labels: bug

#1185 - Add list of 'parent' tickets to ticket description table, solves #1184

Pull Request - State: closed - Opened by jorge-leon about 1 year ago - 9 comments

#1184 - Make parent tickets visible in ticket view, improve handling of dependencies

Issue - State: closed - Opened by jorge-leon about 1 year ago - 2 comments
Labels: enhancement

#1183 - Send Email asynchronously

Issue - State: closed - Opened by jorge-leon about 1 year ago - 3 comments
Labels: enhancement

#1182 - Pop up a nice error message when an AJAX request fails. Closes #1179

Pull Request - State: closed - Opened by jorge-leon about 1 year ago

#1181 - Fix logout in Django 5 with POST action instead of GET

Pull Request - State: closed - Opened by Benbb96 about 1 year ago - 1 comment

#1180 - "GET /logout/ HTTP/1.0" 405 Method Not Allowed

Issue - State: closed - Opened by rodrigolfh about 1 year ago - 4 comments
Labels: bug

#1179 - Graceful handling of dataTable errors

Issue - State: closed - Opened by jorge-leon about 1 year ago - 2 comments
Labels: enhancement

#1178 - repair pre-set replies broken due to raw url parameter name mismatch

Pull Request - State: closed - Opened by ilikerobots about 1 year ago - 1 comment

#1177 - Requests

Pull Request - State: closed - Opened by ivaggione about 1 year ago

#1176 - Sidebar bookmarks, closes #1175

Pull Request - State: closed - Opened by jorge-leon about 1 year ago - 8 comments

#1175 - Configurable list of bookmarks in sidebar menu

Issue - State: closed - Opened by jorge-leon about 1 year ago - 1 comment
Labels: enhancement

#1174 - logout stops working with Django >4.0

Issue - State: closed - Opened by jorge-leon over 1 year ago - 2 comments
Labels: bug

#1173 - Update release number for package creation

Pull Request - State: closed - Opened by uhurusurfa over 1 year ago - 1 comment

#1172 - FIX: replace hardcoded urls with Django generated ones. Fixes #1171

Pull Request - State: closed - Opened by jorge-leon over 1 year ago - 1 comment

#1171 - Ticket links in 'My Tickets' view are broken when not installed in site root.

Issue - State: closed - Opened by jorge-leon over 1 year ago - 1 comment
Labels: bug